60 Day Guarantee

Hi, I'm Richard and I founded Teaologists.

I'm so confident in the quality of our products, that I back them with my 60 day 'no quibble' money back guarantee.

If do not absolutely LOVE your purchase from Teaologists, then you can request a refund within the first 60 days from the purchase date by writing to admin@teaologists.co.uk with the following information:

• Your Name:

• Your Order Number:

• Method of payment:

• Purchase date:

• Reason for requesting a refund:

• Any feedback that you would like us to know:

If you require additional information on this guarantee or the possible health benefits of Matcha Tea then please email me at richard@teaologists.co.uk.

Thank you for visiting Teaologists.co.uk 

Richard
Founder, Teaologists.co.uk 

Terms and Conditions below:

1. This offer is being made by Teaologists T/A Firmer Terrain Ltd. (Company number: 088320342). 2. The offer is subject to these Terms and Conditions. 3. The offer is valid for all Teaologists products including Tea and Teaware . 4. If you are not satisfied with the Product within 60 days of purchase, please email admin@teaologists.co.uk using the same email address that you used to purchase the product and include a copy of your order or dispatch email confirmation from Teaologists. Alternately use the form which can be found through the link shown below these Terms and Conditions. 5. We shall use the personal data you provide only for the purposes of performing this offer. 6. The Product must be received by us no later than 60 days after the original purchase date. 7. No responsibility can be accepted for claims which are lost or delayed in the post, incomplete or illegible. Proof of posting will not be accepted as proof of delivery. 8. If the conditions in clause 4 are met, we shall refund you the purchase price by the same means that payment was made i.e. credit card, PayPal, Amazon Payments within a period of 28 days. 9. You may only make a maximum of 1 claim per person. 10. This is a consumer promotion only and neither retailers nor wholesalers may apply. 11. As standard we do not ask for the product to be returned, however we reserve the right to request that the product to be returned before a refund is processed 12. This offer does not apply to Products exchanged for tokens or received as an incentive to purchase other products. 15. This offer cannot be used in conjunction with any other offer for our products. 16. This offer applies to purchases made in the UK only. 17. We shall not be liable for any delay or failure to perform due to any event beyond our control. 18. These Terms and Conditions will be interpreted in accordance with the laws of England. 19. These Terms and Conditions of this promotion do not affect your statutory rights.